The Partner
Aspiring Guides is a guiding company based in Wānaka, New Zealand. They offer world-class courses and trips across skiing, climbing, and trekking. With over 30 years of experience in New Zealand's backcountry, their guides are internationally certified and deeply passionate about creating unforgettable outdoor experiences. Their audience spans from first-timers to seasoned alpine adventurers.

Data Story Services
Conversion Rate Optimisation
Website Development
Quick wins
increase in 'Book Now' clicks post-launch
improvement in engagement rate
increase in average engagement time
The Challenge
Aspiring Guides offer an impressive and diverse range of adventures, from simple day hikes to advanced mountaineering adventures. With such a wide offering, it was time to rethink how information was presented to help users explore confidently and efficiently.
The previous site had served its purpose, but a more intuitive, category-driven approach was needed to reflect the brand's evolution and improve user journeys across the board.
We also had to integrate newly developed brand visuals — including a new logo, colour palette, and guidelines — into the website design.
We had to ensure that the refreshed look was cohesive across all digital touchpoints.
The strategy
We approached the redesign with a customer journey mindset, crafting a user journey that reduces friction and builds intent—anchoring the experience in clear category pathways.
What we did:
We integrated newly developed brand visuals — including a new logo, colour palette, and guidelines — into the website design, ensuring that the refreshed look was cohesive across all digital touchpoints.
Redesigned homepage and navigation: Introduced clear pathways for each of the three core categories (Ski, Climb, Trek). Focused on scanability and clear CTAs for mobile-first users.
Rebuilt product pages with Webflow CMS: Enabled structured content blocks (e.g. Itinerary, Pricing, Difficulty) and nested key info in tabs and accordions.
Integrated dynamic trip recommendations: Surfaced related trips to keep users exploring.
Redesigned homepage and navigation: Introduced clear pathways for each of the three core categories (Ski, Climb, Trek). Focused on scanability and clear CTAs for mobile-first users.
Rebuilt product pages with Webflow CMS: Enabled structured content blocks (e.g. Itinerary, Pricing, Difficulty) and nested key info in tabs and accordions.
Integrated dynamic trip recommendations: Surfaced related trips to keep users exploring.
The results
A redesigned site that fuels discovery and drives more action
Post-launch analytics showed a 76% increase in "Book Now" clicks and a 43% lift in time spent on site. The new navigation made it easier for users to find trips by category and ability level, while the CMS structure allowed product pages to communicate complex information in digestible chunks. Engagement rate jumped from 51.5% to over 63%, showing users were staying longer, clicking more, and exploring deeper.
Home Page

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Dynamic Trip Recommendations


Product Page


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Key Takeaways
- Takeaway 1: Structure solves scale
Grouping 60+ trips under intuitive categories helped users self-select without getting lost in complexity.
- Takeaway 2: Show everything, without overwhelming
Accordion sections and clear layout made complex trips easier to digest, especially those with gear, training, and insurance requirements.
- Takeaway 3: Small improvements compound
Related trip widgets, better CTAs, and scan-friendly design all contributed to increased site stickiness and conversions.
- Takeaway 4: Get inspiration outside your industry
Drawing inspiration from eCommerce conventions like filters, modular layouts, and persistent CTAs helped make technical outdoor products easier to browse.